RO2Win is a multimedia online course developed by HSMAI and Florida International University’s Chaplin School of Hospitality & Tourism Management, that engages participants with the essential concepts of Revenue Optimization and demonstrates how everyone in a hotel contributes to profitability.
“Revenue optimization is everyone’s business, but in too many instances potential revenue-generating opportunities are overlooked,”
–Mike Hampton, Dean of FIU Chaplin School of Hospitality & Tourism Management
RO2Win is for anyone interested in the business of hospitality who wants to understand the growing sophistication of managing revenue. This includes everyone on the hotel national or on- property staff, students, and business people who want to learn more about hotel profitability.
RO2Win presents concepts and tactics in an innovative and engaging format, using animations and in-depth interviews with experts. From sales and marketing to the on-property guest experience, RO2Win teaches each and every team member the power of revenue optimization, cross selling and upselling. It can help anyone in sales & marketing obtain a better understanding of the fundamentals of revenue management. RO2Win can help hotel companies develop their revenue management pipeline, inexpensively introducing high-performing individuals or managers-in-training to the fundamentals of revenue optimization in a self-paced, affordable program that can be used before, during or after other development programs.
The RO2Win certificate course consists of five online modules and a simulation, which puts the course participant in the revenue manager’s seat. It will take between 9 and 12 hours to complete and offers a certificate of completion, after the successful completion of an exam.