Certified in Hospitality Business Acumen (CHBA)

HSMAI has partnered with Russell Partnership Technology (RPT) to develop an online training and professional certification course in business acumen that is relevant, respected, and recognized. The CHBA (Certified in Hospitality Business Acumen) course content has met these criteria for over 4,000 professionals in live events in 40 countries.

This four-week online course leading to a CHBA Certification requires applicants to commit to a minimum of four hours per week and to take the examination in the fifth week. It encompasses eLearning, Simulation, and Web Conferencing, and can be done entirely online at an individual’s own pace. The program places participants in the seat of a general manager to make decisions on pricing, marketing, staffing and renovations in a live simulated competitive set environment over a 12-month business cycle.

This certification is appropriate for, but not limited to, a Managing Director, Asset Manager, General Manager, Vice President or Director of Sales, Director of Marketing, Operations Department Head, Sales Manager, Convention Services Manager, Account Executive, Director of Revenue Management or Revenue Manager.

The online Business Acumen course is designed by Russell Partnership Technology (RPT) who are the world leaders in hospitality simulation training programs. Russell Partnership Technology has a proven track record of over 25 years delivering hospitality development programs that focus on strategic management and skillset optimisation. Russell Partnership Technology has partnered with HSMAI exclusively to offer this rich, creative new approach to learning to the hospitality industry

Next Steps:

* Register to take the online training. You must be prepared to commit 4 hours per week to online study and working within the hotel simulation, but you can choose your own times to work independently during the week. Each week’s work must be completed by midnight Eastern time on the Saturday of that week. All training and the CHBA exam are online, and an instructor is available online as well for individual help.

The online training is divided into four one-week modules:

Module 1: Targeting Business Priorities – Using financial statements to determine action.

Module 2: Managing Business Priorities – Using lodging metrics that matter.

Module 3: Leading Business Priorities – Communicating for Results.

Module 4: Partnering in Owner Priorities – Partnering in Ownership goals.

Program Dates:

Programs are currently available for year around scheduling for groups of 20 or more. Contact Kathy Tindell at ktindell@hsmai.org or 703-506-2010.

HSMAI Members: $695
Non-Members: $795

For questions about Business Acumen training and the CHBA certification, please contact Kathy Tindell at ktindell@hsmai.org.