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Now more than ever it is essential that you know what contributes to the bottom line of your business, not only from your perspective, but from all departments. You have to demonstrate business acumen.
The CHBA is an online course and professional certification in business acumen that is relevant and respected around the globe. Hospitality professionals in more than 40 countries have the CHBA certification.
The program gives you an opportunity to practice all the concepts you learn. Via a robust online simulation, it places you in the seat of a hotel general manager making decisions on pricing, marketing and advertising, staffing, and capital investment in a live, simulated competitive set over a 12-month business cycle. Participants compete against each other for the most profitable hotel.
At the end of the course and simulation, you will take an online exam to earn the CHBA certification.
The CHBA is available in two formats:
- Instructor-Led version: Over the course of five weeks you will meet with an instructor in real time online. In between weekly web conferences you’ll engage in the online simulation exercise at your own pace. This version requires a minimum of 7 participants.
- Self-Paced version: The Individual CHBA allows an applicant to proceed through the course at their own pace without an instructor, while still benefitting from the experience of the online simulation.
Elevate your team’s performance with HSMAI’s globally recognized certification for hospitality professionals who are seeking to sharpen their hospitality business acumen.
The CHBA program allows you to demonstrate your hospitality business acumen proficiency, upgrade your skills, and elevate your understanding of the hospitality industry and how it operates. It demonstrates to your employer and your professional community that you’re committed to advancing your knowledge, skillset, and expertise.
The CHBA certification is based on the online study provided with the course. Topic areas include:
- Targeting Business Priorities — Using financial statements to determine action
- Managing Business Priorities — Using lodging metrics that matter
- Leading Business Priorities — Communicating for results
- Partnering in Owner Priorities — Partnering in ownership goals
This course is ideal for — but not limited to — sales, marketing, revenue optimization, and operations professionals.
To be eligible to participate, you must:
- Have professional experience within the hospitality industry or currently be enrolled in a hospitality college or university program.
- Register and pay the certification program fee.
The registration fee includes online study materials, the course and simulation, and the exam.
Instructor-Led version
- This version requires a minimum of 7 participants. Programs are available for year-round scheduling.
- $625 (for HSMAI Members and Non-Members)
Self-Paced version
- $450 (for HSMAI Members and Non-Members)
NEW! Scholarship Fee Grant Funding From The Timothy S.Y. Lam Foundation
Instructor-Led version
- Contact Kathy Tindell at kathy.tindell@hsmai.org or 703-506-2010 to register your group of 7 or more.
Self-Paced version
Instructor-Led Version
The course requires participants to commit to a minimum of four hours per week during which you will complete online study, work within the hotel simulation, and participate in a weekly web conference.
The online study and simulation work can be completed at times of the participant’s choosing but must be completed by each weekly deadline.
Participants take the online exam at the conclusion of the five weeks.
Self-Paced version
The Individual CHBA option allows participants to proceed at their own pace and take the online exam when they are ready.
CHBAs are not required to renew their certification, and no maintenance of certification is required.
Questions?
Contact Kathy Tindell | kathy.tindell@hsmai.org | 703-506-2010
