Showing items in the "Sales" category

Customized Selling Tips for Different Personality Types

In order to be an effective salesperson, it is crucial to understand the strengths and weaknesses that come from your personality. HSMAI’s Rising Sales Leader Council’s Sales Tools Workgroup has defined selling tips for four different personality types.

How Hotels Can Better Promote Sustainability

There are many small changes that hotel companies can implement that can make a big difference in terms of being more sustainable. HSMAI’s Rising Sales Leader Council (RSLC) discussed how their hotels are promoting sustainability on a recent call. Here are a few of their best ideas for how hotels can be more sustainable —and why it’s important.

Innovation in Hotel Sales Brought About by the Pandemic

The pandemic may have brought a lot of difficulties over the past 18 months, but because of those struggles, it has also brought a lot of innovation. Recently members of HSMAI’s Sales Advisory Board discussed what they are doing differently and how they are staying innovative to stay at the top of their game.


The return of corporate travel means the return of corporate travelers. How has the experience changed — and how hasn’t it — for our customers?

HSMAI Top 25 Profile: Staci Olney, Red Roof

HSMAI recently honored the 2020 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization, including Staci Olney, Vice President of National Sales, Red Roof.

HSMAI Top 25 Profile: Heather Bailey, BWH Hotel Group

HSMAI recently honored the 2020 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization, including Heather Bailey, CHBA, CHT, CAEHM, Senior Director of Worldwide Sales – Hotel Sales Optimization, BWH Hotel Group.

Industries to Scout for Hospitality Sales Talent

While the war on talent is nothing new for the hospitality industry, the pandemic has made this an even bigger challenge. What other professions and industries can you target for talent and explore for new business development opportunities?

Fear of Delta Variant Impacting Some Travel Plans

According to the latest Longwoods International tracking study of American travelers, a quarter are postponing travel because of the recent increased spread of the Delta variant of COVID-19. Insights from Amir Eylon, President and CEO.

How COVID Has Changed Travel Behavior

In analyzing travel and booking patterns throughout the pandemic, experts in hospitality sales, marketing, and loyalty identified several key developments — some of which have long-term implications for hotel companies, especially as it relates to the importance of adapting quickly to changing guest behavior.

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