Showing items in the "Sales" category

Legal Issues for Sales Professionals

At HSMAI’s Sales Leader Forum on Nov. 5–6, hospitality-law expert Steve Rudner presented a keynote address on “Headlines and Headwinds for 2020: Legal Issues for Sales Leaders’ Radars.” Here are four key takeaways.

What’s Keeping CSOs Up at Night Heading in to 2020?

At HSMAI’s Chief Sales Officer Executive Roundtable, held in conjunction with HSMAI’s Sales Leader Forum in Frisco, Texas, on Nov. 5–6, CSOs from hospitality brands, management companies, and owner groups engaged in a high-level conversation that included identifying some of the trends that have most surprised them this year. Here are four things they said are keeping them up at night.

4 Questions for HSMAI Sales Professional of the Year Kristi Griffith

Kristi Griffith, CGMP, CHSP, Corporate Director of Sales Performance Support for Prism Hotels & Resorts, recipient of HSMAI’s Off-Property Sales Professional of the Year Award, recently sat down with HSMAI to discuss her career, why she loves hotels, and what she thinks about the industry as a whole.

5 Questions for HSMAI Sales Professional of the Year Valerie Gold Rios

HSMAI recently sat down with Rios, director of sales at IHG–Staybridge Suites Lake Buena Vista, and the recipient of HSMAI’s On-Property Sales Professional of the Year Award, to discuss her accomplishments, how she got here, and what she thinks about the industry as a whole.

Curate Update: How Are Our Attendees Feeling About the Economy?

A recession is coming but hospitality sales, marketing, and revenue optimization professionals aren’t necessarily preparing for it. Its impact will be closer to the post-9/11 economic aftershock than the Great Recession. And one response will be to more actively pursue group business. Those are some of the findings from live polling conducted at HSMAI’s Fall Curate 2019 event.

Data Analytics Is Easier Than You Think

Author and self-described “analytics evangelist” Kelly A. McGuire, Ph.D., typically works with revenue managers, helping them to utilize data to grow their business, but she’ll be exploring a new side of hospitality at HSMAI’s Sales Leader Forum in Dallas on Nov. 6 when she presents “Data and Analytics for Sales Leaders.”

The Convergence of Sales and Everything Else

Holly Zoba, CHDM, will be sharing her wealth of knowledge with attendees at HSMAI’s Sales Leader Forum in Dallas on Nov. 6, where she will give a breakout presentation called “The Convergence of Sales With Marketing, Revenue Optimization, Distribution, and Operations.” HSMAI recently sat down with Zoba to get some insight on her upcoming presentation.

Preparing for 2020

Recently, HSMAI’s Sales Advisory Board sat down to discuss 2020 budgeting and predictions for the upcoming year. Just like members of HSMAI’s Marketing and Revenue Optimization Advisory Boards (MAB and ROAB), who discussed this topic last month, SAB members have concerns about a potential economic downturn. Here are three takeaways from our conversation.

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