HSMAI Customer Insight: Majority of Travelers Changing Plans | Longwoods

Amir Eylon, President & CEO of Longwoods International, provides HSMAI insight into his firm’s latest traveler sentiment survey findings that 77% of American travelers planning to travel in the next 6 months will change their travel plans due to coronavirus concerns.

Cindy Novotny on How to Adapt and Reinvent What You Are Selling

Cindy Novotny of Master Connections, 2019 HSMAI Sales Lifetime Achievement Award honoree, provides exclusive insights for HSMAI members on how to adapt to today’s environment and reinvent what you are selling based on market conditions.

Learn more about Cindy and Master Connections at https://www.masterconnection.com/

For more insights on succeeding in sales today, join the HSMAI Recovery Connections sessions on HSMAI’s Road to Recovery 2020.

HSMAI Customer Insight: Have We Reached the New Normal? | Fuel

This is the 10th release of Fuel’s COVID-19 Consumer Sentiment Study series.  For this edition, Melissa A. Kavanagh, Director of Analytics, Fuel, provides HSMAI exclusive insights, including that more than half of the respondents have traveled since the pandemic, and most have traveled more than once, and of those who have traveled, more than 40% booked within 2 weeks of the trip.

Full Report: FUEL COVID-19 CONSUMER SENTIMENT STUDY VOLUME 10

HSMAI Customer Insight: Fear of Coronavirus Continues to Hammer U.S. Travel Industry | Longwoods

According to the most recent Longwoods International tracking study of American travelers, about half of American travelers say fear of spreading or contracting COVID-19 is preventing them from taking trips. Beyond fears of spreading or contracting COVID-19, American travelers are hindered from taking trips by unclear health and safety protocols (37%) and personal health concerns (36%). Only 13% of American travelers have no hesitations about traveling. Insights from President & CEO Amir Eylon for HSMAI:

Full Report:

HSMAI Customer Insight: Home for the Holidays? | Longwoods

Amir Eylon, President & CEO of Longwoods International, provides HSMAI insight into his firm’s latest traveler sentiment survey findings that half of American travelers are currently planning to stay home for Thanksgiving, Christmas, Hanukkah, Kwanzaa or New Year’s Eve.

Full Report

HSMAI Customer Insight: Travelers Seek COVID Safety Precautions from Lodging Operators | Longwoods

Amir Eylon, President & CEO of Longwoods International, provides HSMAI insight into his firm’s latest traveler sentiment survey findings that “We know from our research that to win customers during this pandemic, tourism businesses need to inspire consumer confidence in the safety of visiting their facilities.”

Full Report:

HSMAI Customer Insight: Global Booking Levels Off with Pockets of Growth | Siteminder

In this video, SiteMinder’s Founder Mike Ford provides HSMAI insight into how hotel booking has reached a global plateau with many regional differences. Sourced from SiteMinder’s guest acquisition platform, used by 35,000 hotels and connected to more than 400 hotel booking channels globally, the SiteMinder World Hotel Index provides data and commentary for the hotel industry at both a macro and local scale never before seen.