Insights

FEATURED INSIGHTS

Digital RFPs and the Speed Question

Megan O’Neil, Convention Sales Manager, MGM Grand and The Signature, Rising Sales Leader Council Member  This article comes from a recent discussion of a sales Rising Leader Council focused on digital RFPs,...

The Commercial Dilemma: Who Owns Growth When Everything Blends?

Holly Zoba, Owner, Scout Simply / Influencer Sales Training / HotelBSchool.com, Marketing Advisory Board Member Is There Commercial Alignment? This article comes from a recent discussion of a marketing advisory...

The Contact Centers Role in Commercial Strategy

The HSMAI Contact Center Special Interest Group (SIG) met to explore how contact centers consistently drive substantial annual revenue while showcasing a high standard of hospitality. To appreciate the contact...

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HSMAI Commercial Strategy Conference
June 16-17, 2026
San Antonio, Texas, USA

In the News

HSMAI Celebrates 68th Annual Adrian Awards
HSMAI celebrated the best in travel marketing at the Adrian Awards Celebration on 2|18 with more than 500 industry and agency executives in attendance.

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