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Fuel Sales

Navigating Contact Center Terms: Acronyms & Terminology Explained

July 20, 2026
Stephanie Poirier, Senior Team Leader, Sales Support & Quality Performance,  Accor, Contact Center SIG Steering Committee Members  Megan Becker, Manager of Hiring and Training, Reservations, Hershey Entertainment & Resorts Company, Contact Center SIG Steering Committee Members  At...
Inspire Marketing

Commercial Alignment in Action: A Conference Workshop Recap

July 15, 2026
Amy Infante, Founder and Co-Founder, GitGO, HSMAI Sales Advisory Board Member  Kim Snow, VP Commercial Strategy, Ambridge, HSMAI Sales Advisory Board Member Commercial alignment remains one of the hospitality industry's most discussed challenges,...
Optimize Revenue

Commercial Alignment in Action: A Conference Workshop Recap

July 15, 2026
Amy Infante, Founder and Co-Founder, GitGO, HSMAI Sales Advisory Board Member  Kim Snow, VP Commercial Strategy, Ambridge, HSMAI Sales Advisory Board Member Commercial alignment remains one of the hospitality industry's most discussed challenges,...

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HSMAI Celebrates 68th Annual Adrian Awards
HSMAI celebrated the best in travel marketing at the Adrian Awards Celebration on 2|18 with more than 500 industry and agency executives in attendance.

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HSMAI Foundation Century Campaign: Building a Bridge to Our Brightest Future
We invite you to support HSMAI’s century-long legacy of innovation and connecting people — and in so doing, elevate both your career and those around you. Visit HSMAI100.org.