Insights

FEATURED INSIGHTS

HSMAI Perspective: Insights from HSMAI’s New CEO and President, Brian Hicks

HSMAI recently announced Brian Hicks as its new CEO and President. Hicks will lead HSMAI with over 30 years of experience across various commercial, operational, and strategic roles in the hospitality industry.

CASE STUDY:  Optimizing A Hotel’s Digital Presence

Excerpted from the HSMAI and Milestone Inc. eBook “Top Digital Trends for Hospitality C-Suite to Future Proof Your Digital Footprint,” which features crucial insights into the latest digital marketing trends that are poised to reshape the industry.

Key Strategies from Brand Chief Revenue Officers

At Commercial Strategy Conference, HSMAI hosted a roundtable for Chief Revenue Officers where industry experts pinpointed five main challenges and discussed ways to tackle them.

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In the News

HSMAI Welcomes Brian Hicks as President & CEO, Continuing the Legacy of Innovation and Leadership
HSMAI is proud to announce the appointment of Brian Hicks as its new President and CEO. Hicks, a distinguished hospitality leader with more than 30 years of international experience, steps into this role as only the fifth CEO in HSMAI’s nearly 100-year history, marking a new chapter in the organization’s legacy of leadership.

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