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Fuel Sales

Leading Well: What a Simple Wellness Assessment Reveals

September 16, 2025

A simple wellness self-assessment that covered five domains including emotional wellness, mental clarity, physical wellness, connection and belonging, and joy and fulfillment. This sparked candid reflection about how leaders care for themselves and their teams.

Inspire Marketing

Beyond the Call – 5 Ways Contact Centers Shape Commercial Success

November 21, 2025

This article highlights the top five things every commercial leader should know about contact centers, backed by industry insights and benchmarking data from HSMAI’s Contact Center SIG.

Optimize Revenue

Has Social Media Broken the Travel Funnel?

March 11, 2026
Published: March 11, 2026 Miyuki Sasada, Caretaker Key Account Manager, Booking.com*, Rising Revenue Optimization Leaders Council Member   Article author - Miyuki Sasada, Booking.com, Rising Revenue Optimization Leaders Council Member...

The HSMAI Foundation Century Campaign
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In the News

HSMAI Celebrates 68th Annual Adrian Awards
HSMAI celebrated the best in travel marketing at the Adrian Awards Celebration on 2|18 with more than 500 industry and agency executives in attendance.

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HSMAI Foundation Century Campaign: Building a Bridge to Our Brightest Future
We invite you to support HSMAI’s century-long legacy of innovation and connecting people — and in so doing, elevate both your career and those around you. Visit HSMAI100.org.