HSMAI honored the 2022 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, and Revenue Optimization — recognizing leaders from hospitality, travel, and tourism organizations for their accomplishments. Kevin McAteer, Senior Vice President of Marketing and Sales at Concord Hospitality is one of these honorees.
Kevin has been a key player in the hospitality industry for over 30 years. Currently he leads Concord’s Sales and Marketing departments, prior to that he was with Marriott International in various leadership roles.
He’s been a leader in our industry across a number of disciplines including property General Manager, Area GM, VP of Sales, and Senior VP of Sales and Marketing. He currently leads all top line commercial divisions (Sales, Revenue Mgmt, Digital Marketing) for Concord Hospitality. This includes responsibility for the sales leaders and efforts at over 150 hotels. It also includes leadership of Concord corporate regional sales VP’s, Digital Marketing, and Revenue Management divisions. His hands-on experience gives him a rare understanding of the demands on both operations and sales leaders. His ability to bring them together toward a common goal is a text book example of the outcome being greater than the sum of it’s parts.
Key accomplishment: Kevin expertly tapped into a key driver of ambitious sales leaders, competition. He set the table for over 200 sales leaders to unleash all the tools and experience at their disposal to drive revenue and close deals. This including enhancing sales and prospecting tool kits, championing a best in class Sales Development Program and creating an energetic atmosphere around are driving market share.
What inspired this nomination? “Kevin is a hands-on leader, he is also the most emotionally intelligent leader I’ve had the pleasure of working for. Kevin’s ability coach and put people in a position to succeed is why the leaders under him have thrived and have such longevity with Concord. He has personally made me a better leader to my own team.”
HSMAI: What keeps you inspired?
Kevin: Developing emerging Gen Z leaders who are thirsty to prove all the “experts” wrong. Too often I read or hear about how so many in this generation won’t work hard or can’t relate to the typical work environment. Every generation has had stress, anxiety, and choices. We have to give this generation a chance, and mentor these future leaders, while not being afraid to give candid feedback. They will prove some of us right, as they match a strong work ethic with an uncanny connection to technology to become some of the most impactful leaders of the future.
HSMI: What advice would you give to your younger self?
Kevin: Build a Personal Board of Directors: When we are young and starting our career, we may get lucky to meet and work for someone we consider a true mentor. That likely will not be enough to get through all the first-time experiences we go through in our twenties, especially if have to navigate any real-life adversity. Having a wide range of purposely selected mentors that you trust and can unofficially appoint to your Personal Board of Directors can provide you with wisdom beyond your years to help you avoid pitfalls.
Nominations will open for the 2023 HSMAI Top 25 July 17.