Americas Events
Online Web Series

ECC – Excelling at Customer Centricity – an HSMAI Certification Program
Online Web Series🔑 Unlock the power of customer-centric leadership! With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling,...

ECC – Excelling at Customer Centricity – an HSMAI Certification Program
Online Web Series🔑 Unlock the power of customer-centric leadership! With HSMAI Region Europe’s Excelling at Customer Centricity programme, your team identifies and implement processes to close gaps that stop them from excelling,...

Design For Attention Master Class
Online Web SeriesDo you need to: Lead client presentations, webinars and meetings that stand out from the crowd? Use narrative structure to create powerful talks? Take advantage of visual storytelling, micro moments...

The Crystal Ball is Less Cloudy: Using Traveler Sentiment Research as a Guidepost Forward
Online Web SeriesThis HSMAI State of the Industry member webinar will provide exclusive insights from Amir Eylon, President & CEO, Longwoods International. The COVID-19 Pandemic has not just changed travel, but also...
HSMAI Recovery Connections: Customer Insights for the New Year
Online Web SeriesMarketing Track Organized by HSMAI's Marketing Advisory Board: The session description is coming soon! HSMAI members save 25% off published prices!
HSMAI Recovery Connections: The New Abnormal: Lessons Learned, Unlearned, and Re-learned
Online Web SeriesRevenue Optimization Track Organized by HSMAI's Revenue Optimization Advisory Board Hear from industry veterans and new leaders about old and new lessons that have impacted their business during the times...
HSMAI Recovery Connections: Accelerate Recovery through Sales & Revenue Innovations and Collaboration
Online Web SeriesSales Track Organized by HSMAI's Sales Advisory Board: The session description is coming soon! HSMAI members save 25% off published prices!
HSMAI Recovery Connections: Fill the Funnel: Fostering Diversity and Inclusion in Hospitality Marketing
Online Web SeriesMarketing Track Organized by HSMAI's Marketing Advisory Board: The session description is coming soon! HSMAI members save 25% off published prices!
HSMAI Recovery Connections: From Revenue to Profit: Can you make the shift?
Online Web SeriesRevenue Optimization Track Organized by HSMAI's Revenue Optimization Advisory Board Profitability is more important than ever. All revenue is not created equal and the revenue leaders of tomorrow need the...
HSMAI Recovery Connections: Pivoting to Survive: The Customer Perspective on Sales Innovations in the Covid World
Online Web SeriesSales Track Organized by HSMAI's Sales Advisory Board The buyer-supplier dynamic has changed and with it comes opportunities to innovate our sales approaches to meet the changing expectations of our...