Americas Events

  • Hotel Revenue Optimization Essentials

    Virtual Meeting, NA

    Today more than ever it is essential for hoteliers across disciplines to be able to confidently navigate both the art and science of revenue optimization, and confirm their knowledge, experience,...

  • Contact Center SIG – Virtual Fireside Chat

    Virtual Event

    Online Web Series, NA   Register Open discussion on Quality Assurance best practices & other trending topics Steering Committee Facilitator: Fatima Fisher, Director of Global Reservation Support, Pyramid Global Hospitality

  • Contact Center SIG – Virtual Fireside Chat

    Virtual Event

    Online Web Series, NARegister An open discussion exploring the impact of AI on contact center agents and other emerging topics influencing the guest experience and operations. Facilitator Megan Becker, Manager...

  • Contact Center SIG – In‑Person Roundtable

    San Antonio, TX , United States

    This interactive forum combines peer discussion and partner insights to explore trends, challenges, and opportunities shaping contact center strategy. Designed for hospitality leaders driving contact center strategy, operations, and performance...