Americas Events
Virtual Event
Contact Center SIG – Virtual Fireside Chat
May 11 @ 12:00 pm - 1:00 pm
Virtual Event
Online Web Series, NA
An open discussion exploring the impact of AI on contact center agents and other emerging topics influencing the guest experience and operations.
Facilitator
Megan Becker, Manager of Hiring and Training, Reservations, Hershey Entertainment & Resorts Company