Gen Z’s Travel & Hospitality Preferences

Thanks to our Gen Z panel for their insight into this generation’s travel & hospitality preferences!

The Top Takeaways:
💥 Gen Z is a generation of innovators
💥 Keep communication direct and real
💥 They value authenticity, innovation, and need to know “the why”
💥 Sometimes we need to chill on technology. Human connection is still key!
💥 They use AI to automate stay experiences, improve events & generate content
💥 Their travel search begins with the destination, and starts on social media
💥 Social media content needs to be authentic and real
💥 Video on websites is a must!
💥 Micromanaging in the workplace is a no-no
💥 Work/life balance means different things to different people, but the bottom line is to respect boundaries