Americas Events

  • Contact Center SIG – Virtual Fireside Chat

    Virtual Event

    Online Web Series, NARegister An open discussion exploring the impact of AI on contact center agents and other emerging topics influencing the guest experience and operations. Facilitator Megan Becker, Manager...

  • AI is Changing How Travelers Discover & Book Hotels

    Virtual Event

    Join hospitality thought leaders Cory Falter and Craig Carbonniere for a virtual session exploring AI discoverability, changing guest behavior, and the growing influence of AI-powered search and recommendations.

  • Contact Center SIG – In‑Person Roundtable

    San Antonio, TX , United States

    This interactive forum combines peer discussion and partner insights to explore trends, challenges, and opportunities shaping contact center strategy. Designed for hospitality leaders driving contact center strategy, operations, and performance...