Why, in her extremely limited “spare time,” has Kerry Mack spent more than 20 years as an adjunct professor of Revenue Management at New York University’s Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management? For one reason: Talent.
In recent years, the hospitality industry has faced well-placed scrutiny over its lack of diversity, equity, and inclusion (DEI). The Rising Sales Leader Council discussed how they are thinking about DEI at personally and professionally.
With the start of the new year, professional growth may be on your list of intentions or goals. The HSMAI Sales Rising Leader Council met to discuss the importance of continual learning in our career development, and how there are always opportunities to grow.
Insights from Eric Kreins, Assistant Managing Director of Sales, Hilton Worldwide Sales, Chair of HSMAI Sales Advisory Board, on the discipline’s evolution and which skills are needed today to excel in the profession of hotel sales.
Five tangible ways to leverage the StrengthsFinder assessment tool.
As employers are enhancing benefits and increasing salaries, one of the most important best practices to implement now is staying in touch with managers and associates in a meaningful way. One method of doing this is through a stay interview.
When it comes to talent — on property and off — we are all too familiar with where we’ve been over the last couple of years. But, where are we going? Insights from the HSMAI Sales Advisory Board.
The HSMAI Foundation recently convened four academic forums and polled deans, directors, and faculty in sales, marketing, and revenue, across 30 unique university hospitality programs. They had much to say about the state of hospitality programs and students following the devastating effects of the pandemic.
We have all discussed the need for recruiting, retention, career development, breaking down the silos, and keeping teams motivated while avoiding burnout. Compensation is just one critical piece of the puzzle. Recently the Sales Advisory Board got together to discuss the evolution of incentives for sales teams while driving desired results and keeping teams motivated.
Industry leaders Lexy Coley and Jessica Davidson discuss how passion can fuel a career in hospitality, what hiring managers are looking for in new talent, and tips on leadership development.
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