Showing items in the "Conferences & Events" category

Curate Update: How Are Our Attendees Feeling About the Economy?

A recession is coming but hospitality sales, marketing, and revenue optimization professionals aren’t necessarily preparing for it. Its impact will be closer to the post-9/11 economic aftershock than the Great Recession. And one response will be to more actively pursue group business. Those are some of the findings from live polling conducted at HSMAI’s Fall Curate 2019 event.

Data Analytics Is Easier Than You Think

Author and self-described “analytics evangelist” Kelly A. McGuire, Ph.D., typically works with revenue managers, helping them to utilize data to grow their business, but she’ll be exploring a new side of hospitality at HSMAI’s Sales Leader Forum in Dallas on Nov. 6 when she presents “Data and Analytics for Sales Leaders.”

Research in Action: Managing Customer Behavior With Post-Service Interactions

At HSMAI’s ROC 2019, faculty members from hotel schools presented research in areas related to revenue management in the hospitality industry, including Chris K. Anderson of Cornell, who discussed his original research on “Managing Customer Behavior With Post-Service Interactions,” which focuses on customers’ post-stay experiences.

The Convergence of Sales and Everything Else

Holly Zoba, CHDM, will be sharing her wealth of knowledge with attendees at HSMAI’s Sales Leader Forum in Dallas on Nov. 6, where she will give a breakout presentation called “The Convergence of Sales With Marketing, Revenue Optimization, Distribution, and Operations.” HSMAI recently sat down with Zoba to get some insight on her upcoming presentation.

Curate Update: A Little More About Design Thinking

By Christopher Durso, Vice President of Content Development, Hospitality Sales & Marketing Association International (HSMAI) The centerpiece of next month’s Fall Curate 2019 program — an exclusive Executive Insights Forum…

How to Own Your Owner

The Lightning Round is a signature program at HSMAI’s ROC event — giving six revenue optimization executives just six minutes and 40 seconds each to share a best practice, strategic…

Economic Risks and Opportunities Ahead

Shawn DuBravac is the New York Times bestselling author of Digital Destiny: How the New Age of Data Will Transform the Way We Work, Live, and Communicate. He is also the president and…

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