Showing items in the "Revenue Optimization Professional" category

The Contact Centers Role in Commercial Strategy

Megan Becker, Manager of Hiring and Training, Reservations, Hershey Entertainment & Resorts Company Stephanie Poirier, Senior Team Leader, Sales Support & Quality Performance, Accor Anita Travis, VP Global Contact Center,...

Has Social Media Broken the Travel Funnel?

Published: March 11, 2026 Miyuki Sasada, Senior Account Manager, Booking.com*, Rising Revenue Optimization Leaders Council Member Article author - Miyuki Sasada, Booking.com, Rising Revenue Optimization Leaders Council Member During...

Doing More with Less: Navigating Talent Challenges in Distribution

Andrea Daniels, Global Director, Distribution Partnerships & Strategy – Commercial & Technology, IHG Hotels & Resorts*, HSMAI Global Distribution Advisory Board Member Hotel distribution faces major challenges in talent management…

View All Items