Megan O’Neil, Convention Sales Manager, MGM Grand and The Signature, Rising Sales Leader Council Member  This article comes from a recent discussion of a sales Rising Leader Council focused on digital RFPs,...

Kimberly Erwin, Principal at Lotus Marketing, HSMAI Marketing Advisory Board Member In most hotels, marketing is a patchwork of activity rather than a system of progress. Teams stay busy, but busy doesn’t mean effective. Hotels often...

Sofya Williams (formerly Sofya McIntosh), SVP Sales & Customer Success, ComOps, Sales Advisory Board Member  Chris Hardy, Vice President of Commercial Strategy, Parks Hospitality Group, Sales Advisory Board Chair   A recent discussion of HSMAI’s Sales Advisory Board centered on a truth everyone felt...