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X-WR-CALNAME:HSMAI Americas
X-ORIGINAL-URL:https://americas.hsmai.org
X-WR-CALDESC:Events for HSMAI Americas
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DTSTART;TZID=America/New_York:20261016T120000
DTEND;TZID=America/New_York:20261016T130000
DTSTAMP:20260922T234530Z
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LAST-MODIFIED:20260922T234530Z
UID:13438-1792152000-1792155600@americas.hsmai.org
SUMMARY:HSMAI Foundation Faculty Webinar: Strategy\, Not Tactics: Rethinking Hotel Marketing in the Age of AI
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nHotel marketers are surrounded by metrics: ROAS\, clicks\, conversions\, engagement and revenue. We’ve gotten very good at executing and measuring tactics. What’s often missing is the strategy that gives those tactics a purpose. As AI makes execution faster and easier\, that gap is starting to matter more\, not less. In this conversation\, Kim Erwin (Principal\, Lotus Marketing) will explore why more marketing activity doesn’t mean better marketing\, and what it actually takes to build a strategy that holds up. Kim will then unpack how hotels can move beyond fragmented tactics and connect marketing to commercial priorities\, brand clarity\, guest experience\, and business performance that compounds over time.\n\nPresented by Kimberly Erwin\, Lotus Marketing\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/hsmai-foundation-faculty-webinar-strategy-not-tactics-rethinking-hotel-marketing-in-the-age-of-ai/
LOCATION:
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261027T120000
DTEND;TZID=America/New_York:20261027T130000
DTSTAMP:20260805T215538Z
CREATED:20260805T215411Z
LAST-MODIFIED:20260805T215538Z
UID:13078-1793102400-1793106000@americas.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual Fireside Chat: A conversational space for member connection and shared learning.\nTuesday\, October 27 @ 12:00 – 1:00 PM ET \n\nRegister Online \n\n\nOpen discussion on trending topics\nSteering Committee Facilitator: Eric Noah-Wilson\, VP Customer Engagement | Loews Hotels & Co\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-2/
LOCATION:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-2/
CATEGORIES:Events
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261102
DTEND;VALUE=DATE:20261105
DTSTAMP:20260930T210140Z
CREATED:20260930T210140Z
LAST-MODIFIED:20260930T210140Z
UID:13552-1793577600-1793836799@americas.hsmai.org
SUMMARY:The Industry's Event For Hotel Operations
DESCRIPTION:[vc_row][vc_column][vc_column_text]Connect with hotel industry leaders and explore innovative solutions\, technologies\, and strategies designed to improve operational efficiency and drive business growth.[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/the-industrys-event-for-hotel-operations/
LOCATION:Miami Beach Convention Center\, 1901 Convention Ctr Dr\, Miami Beach\, FL\, 33139\, United States
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261208T120000
DTEND;TZID=America/New_York:20261208T130000
DTSTAMP:20260805T215737Z
CREATED:20260805T215737Z
LAST-MODIFIED:20260805T215737Z
UID:13081-1796731200-1796734800@americas.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual All Members Meeting: An interactive forum featuring updates\, education\, and peer insights.\nTuesday\, December 8 @ 12:00 – 1:00 PM ET \n\nRegister Online\n\n\nSteering Committee Co-Facilitators:\n\nFatima Fisher\, Director of Global Reservation Support | Pyramid Global Hospitality\nMegan Becker\, Manager of Hiring and Training\, Reservations | Hershey Entertainment & Resorts Company\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-3/
LOCATION:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-3/
CATEGORIES:Events
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20270304
DTEND;VALUE=DATE:20270305
DTSTAMP:20260930T200729Z
CREATED:20260930T195850Z
LAST-MODIFIED:20260930T200729Z
UID:13536-1804118400-1804204799@americas.hsmai.org
SUMMARY:Adrian Awards Celebration
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nEnter to join a 70-year tradition of honoring creativity\, business impact\, and marketing excellence across hospitality and travel\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/adrain-awards-celebration-march-4-2027/
LOCATION:Mandalay Bay\, Las Vegas\, 3950 S Las Vegas Blvd\, Las Vegas\, NV\, 89119\, United States
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20270629
DTEND;VALUE=DATE:20270701
DTSTAMP:20260930T200616Z
CREATED:20260930T200456Z
LAST-MODIFIED:20260930T200616Z
UID:13545-1814227200-1814399999@americas.hsmai.org
SUMMARY:Commercial Strategy Conference Americas
DESCRIPTION:[vc_row][vc_column][vc_column_text]The premier event for hospitality commercial leaders\, bringing together experts in marketing\, revenue\, sales\, and distribution to share insights\, strategies\, and industry best practices.[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/commercial-strategy-conference-americas/
LOCATION:Orlando\, FL\, United States
GEO:28.545179;-81.373291
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