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X-WR-CALDESC:Events for HSMAI Americas
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DTSTART;TZID=Atlantic/South_Georgia:20260813T073000
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UID:13007-1786606200-1786617000@americas.hsmai.org
SUMMARY:Georgia Lodging Forecast 2026/27
DESCRIPTION:[vc_row][vc_column][vc_column_text css=””] \nJoin industry leaders at the annual Georgia Lodging Forecast event on August 13\, 2026\, at the Georgia World Congress Center in Atlanta. The breakfast seminar will feature a forecast panel sharing projections for the Atlanta hotel market in 2027\, along with a discussion on the evolving ways travelers research and book hotel accommodations. \n\nLearn more and register today \n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/georgia-lodging-forecast-2026-27/
LOCATION:Georgia World Congress Center\, 285 Andrew Young International Blvd. NW\, Atlanta\, GA\, 30313\, United States
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260915T120000
DTEND;TZID=America/New_York:20260915T130000
DTSTAMP:20260805T220502Z
CREATED:20260805T215020Z
LAST-MODIFIED:20260805T220502Z
UID:13076-1789473600-1789477200@americas.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual All Members Meeting: An interactive forum featuring updates\, education\, and peer insights. \nTuesday\, September 15 @ 12:00 – 1:00 PM ET \n\nRegister Online\n\n\nSteering Committee Co-Facilitators:\n\nMichelle Lord\, Director\, Reservation Sales | Accor Global Reservation Center\nScott Wright\, Sales Director | Telus International\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders/
CATEGORIES:Events
LOCATION:
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261027T120000
DTEND;TZID=America/New_York:20261027T130000
DTSTAMP:20260805T215538Z
CREATED:20260805T215411Z
LAST-MODIFIED:20260805T215538Z
UID:13078-1793102400-1793106000@americas.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual Fireside Chat: A conversational space for member connection and shared learning.\nTuesday\, October 27 @ 12:00 – 1:00 PM ET \n\nRegister Online \n\n\nOpen discussion on trending topics\nSteering Committee Facilitator: Eric Noah-Wilson\, VP Customer Engagement | Loews Hotels & Co\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-2/
CATEGORIES:Events
LOCATION:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-2/
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261208T120000
DTEND;TZID=America/New_York:20261208T130000
DTSTAMP:20260805T215737Z
CREATED:20260805T215737Z
LAST-MODIFIED:20260805T215737Z
UID:13081-1796731200-1796734800@americas.hsmai.org
SUMMARY:Contact Center SIG – A Community for Guest Engagement Leaders
DESCRIPTION:[vc_row][vc_column][vc_column_text] \nVirtual All Members Meeting: An interactive forum featuring updates\, education\, and peer insights.\nTuesday\, December 8 @ 12:00 – 1:00 PM ET \n\nRegister Online\n\n\nSteering Committee Co-Facilitators:\n\nFatima Fisher\, Director of Global Reservation Support | Pyramid Global Hospitality\nMegan Becker\, Manager of Hiring and Training\, Reservations | Hershey Entertainment & Resorts Company\n\n\n\n[/vc_column_text][/vc_column][/vc_row]
URL:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-3/
CATEGORIES:Events
LOCATION:https://americas.hsmai.org/event/contact-center-sig-a-community-for-guest-engagement-leaders-3/
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